POLICY
Thank you for choosing REVB for your custom chassis needs. We strive to provide high-quality products and exceptional customer service. Please read our policies carefully before making a purchase.
CHASSIS RETURNS
Due to the nature of our products, chassis cannot be returned once they have been shipped. We encourage you to thoroughly research and consider your purchase before placing an order.
UPGRADED ITEMS (IE: BILLET PACKAGE)
If upgrading to our billet package after receiving your chassis with welded components, those items cannot be returned. We recommend carefully reviewing the specifications and requirements of the billet package before making any modifications or upgrades. If the billet upgrade is optioned at the time of purchase there will be no welded components received by the customer.
WARRANTY
REVB will repair or replace any items deemed dysfunctional or damaged, limited only to items manufactured by REVB Chassis Company and within 120 days of completion. Any and all other items are subject to those particular manufacturers terms and conditions. REVB will not be held liable or responsible for damages of any kind: property, financial, or legal, as well as claims resulting from the misuse or use of our products.
ADDITIONAL INFORMATION
- Shipping costs are non-refundable, except in cases where REVB has made an error in the shipment or the item received is defective.
- Any returns that do not meet the eligibility criteria outlined above may be subject to a restocking fee or may be refused altogether.
- REVB reserves the right to refuse any return that does not comply with our return policy.
Please note that these policies are subject to change without prior notice. We encourage you to review our policies each time you make a purchase to ensure you are aware of any updates or modifications.
If you have any questions or concerns regarding our policies, please contact our customer service team for assistance. We are here to help and provide you with a satisfactory resolution.